🔄 Return, Refund & Cancellation Policy
We are committed to providing a smooth and transparent shopping experience. Please read the following policy carefully before placing your order.
❌ Cancellation Policy
- Orders can be cancelled only before they are shipped.
- Once the product has been dispatched, cancellation through the website will not be possible.
- If eligible, the cancelled amount will be processed as per the refund policy below.
📦 Return Policy
- Returns and exchanges are applicable only to select products. Detailed eligibility and conditions are mentioned on the respective product pages. For most products, the standard return window is 3 days from delivery.
- The return policy for any product is subject to change without prior notice.
- If pickup service is unavailable at your location, you may be required to self-ship the product to our official address.
- Return or exchange charges may apply depending on the situation.
💰 Refund Policy
- Refunds are initiated only after the returned product has been received and inspected.
- Once approved, refunds will be processed within 5–7 business days.
- The refund amount will be credited to the original mode of payment.
- In case of Cash on Delivery (COD) orders, customers may be required to provide bank account details for refund processing.
- Shipping charges (if applicable) are non-refundable unless the return is due to a damaged, defective, or incorrect product delivered by us.
⚠️ Important Notes for Returns
- Items must be unused, unwashed, and in proper condition due to hygiene reasons.
- Products must be returned with original packaging, tags, and accessories intact.
- Customized or personalized products are not eligible for return or exchange.
- Return or exchange requests must be raised within the specified return period mentioned on the product page. Late requests will not be accepted.
For any assistance regarding cancellation, return, or refund queries, please contact our support team through the contact details provided on our website.